The operation of my knee is a success, but now I’ve 2 weeks at home.

During that time I’d like to start the analyse of a rma module for OTRS that I’ve to develop soon.

I’ve already checked ITSM and SIRIOS modules but none of them fill my needs.

If you have some experience, howto’s, example let me know by posting a comment on my post.


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2 thoughts on “OTRS

  1. Very nice information. Get more information about OTRS go through it. http://ktree.com/otrs-services.html. It provides OTRS Inc., It offers consulting on various open source projects. KTree is a leader in providing and implementing OTRS help desk support. It provides OTRS Integration with other critical systems, OTRS and Nagios Integration, OTRS and ZenOSS Integration etc for greater synergy, efficiency, and effectiveness.

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